Professional and friendly approach towards assisting clients with active advocacy
Critical Velocity Support or better known as C.V.S is the industries finest combination of technical system and support .CVS give clients the confidence and peace of mind if technical issue arises.
Our CVS consists of a combination of the complete critical features below:
Web Based Integrated Communication System – for multiple methods of interaction with CVS dedicated personnel's.
Customized monitoring system to efficiently respond to clients need in the event issues arises.
24.7.365 (Round-The-Clock) Professional Support Team to assist clients in troubleshooting issues in a timely manner. CVS further performs maintenance to enhance performance of client's server and equipments.
Customers are encouraged to report their problems in the manner in which they feel most comfortable and are assured their requests are dealt with efficiently and effectively with our CVS system. While we pride ourselves on fast and accurate responses to questions and problems reported by our customers, a key goal of Technical Support is to provide our users with the tools they need to find answers and resolve problems on their own.
For e-mail support, kindly contact us at cvs@everworks.com.my . We will response to your enquiries as soon as possible
For phone support call us at 03-7806 3550. Phone support is available during operation hours only: Monday till Friday, except Public Holidays – 9.00am till 6.00pm.'
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